AI automation

What is it?

AI automation connects software agents combining LLMs, APIs and business logic to execute repetitive tasks without human intervention. Extracting information from emails or PDFs, classifying documents, drafting standard replies: these processes run continuously and integrate with your existing tools.

How it works

1. 1

   Process mapping

   Identifying high-volume repetitive tasks, estimating time savings and prioritising by business impact.

2. 2

   Agent design

   Agent architecture (n8n, LangChain): defining triggers, which LLMs to use per step and required integrations.

3. 3

   Development and integrations

   Building the workflows, connecting to existing APIs (CRM, internal tools, email) and testing on real cases.

4. 4

   Testing and deployment

   Output validation on a representative sample, production deployment with error monitoring and weekly check-ins for the first few weeks.

5. 5

   Maintenance

   Onboarding support for automated workflows, real-world adjustments and agent evolution as business needs change.

What it covers

• Document classification, drafting standard replies, information extraction, automatic summaries
• Agents that orchestrate multiple AI models and connect to your existing tools (CRM, APIs, databases)
• Cost control: not all AI providers are equal depending on the task

Related projects

• Batch Inference Service - Pretto
• LLM Platform Reliability - Pretto
• Prompt Auto-improvement Pipeline - Pretto

Frequently asked questions

Which processes can I automate with AI?

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The most common cases: extracting information from emails or PDFs, classifying support tickets, drafting standard replies, meeting summaries, CRM data enrichment. Any process requiring a human to read, understand and produce a repetitive text output can be automated.

Is AI automation GDPR-compliant?

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Yes, with the right architecture. If the processed data is personal, the pipeline is configured to use a model hosted in Europe (Mistral AI, OVHcloud) or on-premise. For non-sensitive data, US providers with a signed DPA are acceptable depending on context.

Are my current tools (CRM, email, ERP) compatible?

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In almost all cases, yes. n8n has connectors for Salesforce, HubSpot, Notion, Google Workspace, Slack and hundreds of other tools. For tools without a native connector, integration via REST API is usually possible.

What is the typical return on investment?

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For high-volume processes (handling hundreds of emails or documents per day), automations typically break even within a few weeks. For more modest volumes, the gain is more qualitative: eliminating errors and freeing time for higher-value tasks.